Powerful call processing and messaging

In today 's competitive market place, it is imperative that you make a professional first impression. Every incoming call to your business should be answered quickly and efficiently, whether or not there is a member of staff available. That 's why our range of powerful call processing solutions can help make your organisation more efficient, improve customer service and save money.

Each Voicemail solution can be customised to ensure that it accurately meets the needs of your business and internal structure. They can be intuitively programmed to provide your organisation with an efficient call handling system, which optimises the service levels to inbound callers whilst maximising the efficiency of your employees.

Our integrated voicemail solutions employ modern technology to link directly to the intelligence of your range of telephone systems, unlike many 'bolt-on ' voicemail products available in the marketplace. This digital integration allows you to benefit from fast, reliable, low-maintenance and value-for-money call processing with combined voice messaging, fax messaging, and auto attendant functionality.

Designed specifically to integrate and utilise the intelligence of Samsung OfficeServ communications systems SVMi-8 is a powerful communications tool that can be added to an established multi-site network** from one central site.

This then allows all users across the network to benefit from SVMi-8 advanced functionality for a more cost-effective solution to multi-site call processing.

Key Voicemail Features

Personal ID and security code Answer machine emulation Remote access Call Record Internal Reply and External Callback Group messaging Message redirection Date and time stamping Message notification methods Message waiting lamps Dial tone Keyphone LCD screen Playback control Pause Rewind Fast forward Save Delete

Key Auto Attendant Features

• Single digit dialing and destination access
• Customisable for different time periods
• Operator assistance always available
• Call queuing
• Call screening
• Easy-to-programme menu
• Administrator Usage Reports